Mission and Values

Our Mission:

To offer reliable, high-quality products and dependable customer service to Northwest transportation providers, allowing them to provide safe and efficient services to their customers at the lowest total cost.

Our Values:

Western Bus Sales, Inc.’s values guide the beliefs and actions of all our employees on a daily basis. Our values are central to our success, and form the backbone of our competitive advantage in the marketplace.

TO DO THE RIGHT THING

We always strive to exercise good judgment by doing the right thing. We will endeavor to understand the impact of our decisions, and we accept responsibility for our actions. We will follow the golden rule of “treat others as you would want to be treated.”

TO TAKE CARE OF OUR PEOPLE

We support and provide for our employees and their families. We will encourage our employees to take risks and learn new things, as part of an investment in their personal growth.

TO CONSISTENTLY PROVIDE EXCELLENT CUSTOMER SERVICE

We give customers knowledgeable advice about their vehicle acquisition or aftermarket product or service, helping them to find the best value for their unique need. We will always focus on offering products and services with the lowest total cost of ownership.

TO BUILD LONG-LASTING RELATIONSHIPS

We strive to build and maintain strong relationships with our customers, employees, vendors, and community by listening and responding to their needs. We value trust, honesty, and integrity as fundamental components of our business relationships and company’s reputation.

TO FOSTER AN INNOVATIVE AND CREATIVE SPIRIT

We encourage our employees to initiate new and inventive ways of serving our customers, improving our business, and spreading best practices throughout the organization.

TO RESPECT ALL PEOPLE

We ensure our employees, customers, and vendors enjoy an environment of mutual respect, free of discrimination and harassment, where each person is regarded as a contributor to the success of the Western Bus Sales team.

TO CREATE SHAREHOLDER VALUE

We are committed to providing a fair return on investment to our shareholders.

TO GIVE BACK TO OUR COMMUNITIES

We will give back our time, talents, energy, and resources to worthwhile causes in our community and society.

 

Established November 2009